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Travel Operations Manager & Travel Agent EN/FR - Full time - Barcelona

Naboo recrute !

À propos

Naboo is the smart, all-in-one concierge for corporate events — helping companies book everything from venues and catering to transportation and team-building activities. Whether it’s a business lunch or a full-blown annual retreat, Naboo makes it happen smoothly and in style.

Behind the scenes, our platform uses AI-powered automation to eliminate the tedious admin and repetitive tasks no one wants to deal with. The result? Less time chasing invoices and emails, more time focusing on what really matters: creating unforgettable moments.

After closing our third funding round in 2024, we’re scaling fast — because let’s face it: the corporate event space is long overdue for a shake-up. Budgets are growing, but tools and workflows haven’t evolved in decades. We're here to change that.

And in a world transformed by remote and hybrid work, real human connection has become a business imperative. From fostering a sense of belonging to building loyalty and culture, in-person events are now essential touchpoints — not just perks.

With intelligent planning, full financial transparency, and a sleek user experience, Naboo is rewriting the rules of corporate event management. We’re not just making events easier to organize — we’re making them matter more than ever.

Descriptif du poste

EU WORK PERMIT MANDATORY. APPLICATIONS NOT COT COMPLIANT WITH KETY REQUIREMENTS WILL NOT BE CONSIDERED

The context:

With our recent $70M Series B funding, Naboo is scaling globally. We are the ultimate "One-Stop-Shop" for corporate events, seminars, and offsites.

Until now, we have mastered the venues, the activities, and the ground experience. But getting hundreds of employees from their homes to the event venue requires seamless, stress-free flight logistics. We are now strengthening this piece of the puzzle in-house.

We are opening a Flight & Travel Operations Manager position. We are looking for a builder, someone who understands GDS (Global Distribution Systems), IATA accreditation, and corporate group allotments, and who has the entrepreneurial drive to build our internal travel agency from scratch, using IA as a primary enabler of operations.

Your responsibilities:

  • Build Naboo's internal travel agency from the ground up, transitioning us from relying on external flight brokers to becoming our own IA driven travel agency

  • Turn complex group and individual travel into a seamless and profitable business for Naboo

  • Manage complex group bookings (10 to 500+ passengers) for corporate offsites, handling everything from securing initial group allotments to managing name lists, ticketing deadlines, and seat assignments

  • Book and manage individual flights for VIPs, executives, or remote employees flying in from secondary hubs to join the main corporate event

  • Build our Travel "Control Tower" to proactively reroute passengers in case of a strike, weather or geopolitical issue

  • Build direct relationships with group desks at major carriers (Air France, British Airways, Delta, EasyJet, etc.) to negotiate corporate rates, flexible terms, and exclusive group allotments

  • Hire, train, and manage a dedicated team of in-house travel agents and consultants to support the US and European markets. A team of 2 people is already in place

  • Lead process, tool and product improvement initiatives

  • Collaborate cross-functionally with Finance, Ops, and Product teams

Compensation & Benefits:

  • Package: 60,000€ to 80,000€ based on experience + benefits

  • Beautiful offices in the center of Barcelona

  • Top-notch work equipment (MacBook)

  • Events that bring our team together

Profil recherché

You are the ideal candidate if:

  • Experience: 7-10+ years as a Senior Travel Consultant, Corporate Travel Manager, or Ticketing Expert, specifically within the MICE (Meetings, Incentives, Conferences, Exhibitions) sector or a dedicated Corporate Group Desk

  • Technical Mastery: You are a GDS Wizard (Amadeus, Sabre). You can read and manipulate PNRs (Passenger Name Records) in your sleep. You understand ticketing rules, ADMs (Agency Debit Memos), and NDC distribution

  • Builder Mindset: You are not looking for a traditional, quiet agency job. You want the thrill of building a department from scratch in a fast-paced, tech-driven scale-up

  • Negotiation Skills: You know how airlines price group blocks and you know how to negotiate the best possible terms (deposits, attrition rates, name-change flexibility).

  • Stress Resistance: You thrive under pressure. When a flight is cancelled on a Sunday morning for a 200-person event, you stay calm and find solutions

  • Languages: Fluent in English and French (mandatory for negotiating with global airlines and supporting our international client base).

Naboo is the ideal company for you if:

  • You are passionate about the travel / event industry

  • You are looking for challenges and responsibilities

  • You want to contribute to an ambitious adventure

  • You want to thrive and grow in a high growth environment

Process de recrutement

  • Discovery Call (15 min)

  • Interview with COO or Head of Operations to assess operational vision and execution capabilities and to ensure alignment with our hyper-growth mindset

  • Flight Operations and AI Case Study and culture fit interview

  • Offer! 🚀

Informations complémentaires

  • Type de contrat : CDI
  • Date de début : 01 mai 2026
  • Lieu : Barcelone
  • Télétravail ponctuel autorisé
  • Salaire : entre 60000€ et 80000€ / an
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